FAQ
Frequently Asked Questions (FAQ)
Product Information
👕 What materials are used in your apparel? Our clothing is crafted with care from eco-friendly materials. Each piece is made from organic cotton, recycled fabrics, and other sustainable materials, promoting environmental responsibility without compromising on quality.
🧺 How should I care for my items? To extend the life of your apparel, we recommend washing in cold water, on a gentle cycle. Hang them to dry, and please avoid bleach and direct ironing on prints.
Wall Art & Posters
🖼 What materials are used in your posters and wall art?
Our posters and framed prints are made with premium matte paper, ensuring crisp details and vibrant colors that stand the test of time. We also offer wooden-framed posters and aluminum prints for a sleek and high-quality finish.
📏 What sizes are available?
We offer a range of sizes to fit any space, from small statement pieces to large feature walls. Check the product page for exact dimensions and frame options.
🛠 Are frames included?
Yes! Our framed posters come ready to hang with high-quality wooden frames in multiple finishes. For those who prefer more flexibility, we also offer unframed prints.
🌍 Are your posters eco-friendly?
Absolutely! Our printing process is designed to minimize waste, and we use responsibly sourced paper and sustainable packaging. Every purchase helps reduce environmental impact.
Ordering Process
🛍️ How do I place an order? It's simple! Choose your favorite items, select the correct sizes, and add them to your cart. When you're ready, head to checkout, fill out your shipping details, and choose your payment method.
💳 What payment methods do you accept? We accept a variety of payment options including major credit cards and secure online payments. Ensuring a smooth and secure transaction every time.
Shipping
🌐 What shipping options do you offer? We provide both standard and express shipping options to accommodate your needs. Shipping costs vary within different regions and will be calculated for you at checkout.
⏱️ How long will my order take to arrive? Delivery times vary—standard shipping usually takes 2-7 business days, while express shipping is quicker at 2-3 business days. For international orders 🌍, please check our shipping page for details.
Returns and Exchanges
🔄 How can I return an item? Please visit our Refund and Return Section for complete details on how to return products or arrange for an exchange.
Customer Service
📞 How can I contact you? Our friendly team is available via email at support@supamac.org or by phone at +31687226485. Reach out to us Monday to Friday, from 9 AM to 5 PM CET!
Our Eco Commitment
♻️ How are your products eco-friendly? From product to packaging, we strive for sustainability. Our products are made using the least amount of water and energy possible. Our packaging is 100% recyclable, crafted to reduce waste and preserve natural resources.
More Questions
🌟 Why choose Supamac?
Because we're not just another brand—we're a revolution. At Supamac, we bring the underground to the mainstream, infusing each piece with a spirit of rebellion and originality. We're dedicated to crafting exclusively cool designs that aren't just worn but experienced. Each creation reflects your unique character and mission, ensuring that when you wear Supamac, you're making more than a statement—you're telling your story. And because we care — Not just for our customers, but for the planet. Every purchase supports eco-friendly practices that contribute to a greener earth. As a one-person business, I pour my passion and personal touch into every aspect of Supamac, striving to make a distinctive mark in the fashion industry.
🚀 Do you support artist collaborations?
At Supamac, we thrive on creativity and community. We're always on the lookout for fresh and vibrant artists to collaborate with on limited-edition series. If you're an artist or designer who wants to see your vision come alive on our apparel, let's talk! Together, we can merge artistry with apparel in ways that speak volumes.